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Customer Support Engineer

LocationSan Francisco, CA
Salary119,360 - 137,467 USD, yearly
Remote🏢Onsite only
First listedIn the last 4 months

Job Description

About Anyscale:

At Anyscale, we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray, a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI, Uber, Spotify, Instacart, Cruise, and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world.

With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert.

Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date.

Anyscale is based in San Francisco, CA. Employees are required to come in office 3x a week.

Join us as we lead the way in enabling the next generation of machine learning and AI applications. As Anyscale's first Customer Support Engineer, you will play a pivotal role in shaping the future of our customer support function and the overall success of our customers.

We’re looking for individuals who have experience working in a fast-paced, technical environment and enjoy working cross functionally with customers, product, engineering, and sales. As our first Customer Support Engineer, we’re looking for experience leading and developing teams while working towards continuous improvement in processes and customer experience.


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